What New Employees Want During Onboarding: Key Trends for Community Banks

Aug 6

In the competitive landscape of community banking, effective onboarding is crucial for attracting and retaining top talent. New employees are increasingly looking for onboarding experiences that are engaging, supportive, and aligned with their career aspirations.

Here are some current HR trends that community banks should consider to enhance their onboarding and orientation processes.

Personalized Onboarding Experience

Trend: Personalization is becoming a key expectation among new hires. Employees want onboarding programs tailored to their specific roles, career goals, and learning preferences.

Best Practice: Develop individualized onboarding plans that include role-specific training, personalized welcome messages, and tailored development opportunities. Use surveys and assessments to understand each new hire’s needs and preferences.

Digital Onboarding Tools

Trend: The shift to remote and hybrid work has accelerated the adoption of digital onboarding tools. These tools streamline the onboarding process and provide a seamless experience for new employees, regardless of their location.

Best Practice: Implement digital onboarding platforms that offer virtual tours, online training modules, and interactive checklists. Utilize video conferencing for remote introductions and team meetings to foster a sense of connection.


Focus on Company Culture

Trend: New employees want to quickly understand and integrate into the company culture. A strong cultural fit can significantly impact employee engagement and retention.  

Best Practice: Incorporate activities and materials that highlight the bank’s mission, values, and community involvement. Organize virtual or in-person meet-and-greet sessions with key team members and leaders to help new hires feel welcomed and valued.

Comprehensive Training and Development

Trend: Continuous learning and career development are top priorities for today’s workforce. New employees expect comprehensive training programs that help them develop the skills needed for their roles and future career growth.  

Best Practice: Provide a structured training program that includes both technical and soft skills development. Offer access to online learning platforms, mentorship programs, and opportunities for professional growth within the bank.

Supportive Onboarding Buddy System

Trend: Having a designated onboarding buddy or mentor can help new employees navigate their new workplace more effectively and feel supported from day one.  

Best Practice: Pair new hires with experienced employees who can serve as their onboarding buddies. These mentors can provide guidance, answer questions, and help new employees build their internal network.

Early Feedback and Engagement

Trend: Gathering early feedback from new hires is essential for improving the onboarding process and addressing any initial concerns they may have.  

Best Practice: Conduct regular check-ins with new employees during their first few months. Use surveys and informal meetings to gather feedback on their onboarding experience and make necessary adjustments. Show that their input is valued and that the bank is committed to their success.

Emphasis on Well-Being and Work-Life Balance

Trend: Employee well-being and work-life balance have become more critical than ever. New hires are looking for employers who prioritize their mental and physical health.  

Best Practice: Introduce new employees to the bank’s well-being programs and resources during onboarding. Highlight flexible work options, wellness initiatives, and support services available to them

Effective onboarding is more than just a series of tasks; it’s an opportunity to make a lasting impression on new employees and set the stage for their long-term success.

By incorporating these current HR trends into your onboarding process, community banks can create a welcoming and supportive environment that meets the expectations of today’s workforce. Investing in a robust onboarding program not only enhances employee satisfaction and retention but also strengthens the overall organizational culture.
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